Contact information

Contact information

KAROLINA AUGUSTINAITE
Männiku tee 92, 11215 Tallinn, Estonia
Estonia

Email: service@renerscholts.shop
Phone: +372 5454 4026

Support hours

We answer emails Monday to Friday, 09:00-17:00 Tallinn time (EET/EEST). Messages that arrive at the weekend are answered on the next business day.

Response time

We aim to reply within one business day. Order questions are answered fastest when you include the order number in the subject line.

Postal address for returns

KAROLINA AUGUSTINAITE
Returns department
Männiku tee 92, 11215 Tallinn, Estonia
Estonia

Complaints

If something goes wrong with an order, contact us first: damaged parcels should be reported within 48 hours of delivery and parcels that never arrive within 7 days of the estimated delivery date.